To complement its services offerings, Prime CTS brings also a portfolio of carefully selected IT systems and solutions that serve banking, insurance, and other financial and non-financial verticals. We are currently in process of tying-up with selected vendors that provide niche solutions covering key areas.
We offer services that cover different IT areas including but not limited to core banking software, CRM, ERP, software development, Infrastructure services, IT security, and others....
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Prime CTS was founded in September 2013 with a mission to become the most trusted and reliable vendor and service provider for banks, financial institutions, and other organizations in the MENA region.Prime CTS provides specialized IT and business services and offers leading and innovative IT and security solutions.
Prime CTS has an experienced CRM team with advanced skills in Microsoft Dynamics CRM, a leading Customer Relationship Management platform integrating multiple channels of communication: online, mobile, e-mail, phone and face-to-face.
We can assure fast and quality CRM services and implementations by offering our highly skilled and experienced consultants and by deploying our ready specialized modules that are built on the top of MS Dynamics CRM. Our services will help our customers achieve the following:
– Providing sales teams with a 360-degree view of the customer to enable relevant and targeted sales offers and improved customer segmentation.
– Automating and monitoring targeted marketing campaigns.
– Implementing and monitoring efficient sales force automation processes.
– Helping call centers and help desks fulfill customers’ requests in a professional and consistent way.
– Providing management with real-time insight and reports on the sales activity, marketing campaign
outcomes and business intelligence dashboards.
With our pre-configured models for several business verticals (such as Banking, Insurance, and Telco) we double our offered value to such verticals: We bring the best practice of the market at a reduced time frame.
Prime CTS has a strategic partnership with Netiks International, a leading MS Dynamics player in the region with tens of successful implementations in Banking, Insurance, and various other sectors.
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