Microsoft Dynamics CRM

Prime CTS has an experienced CRM team with advanced skills in Microsoft Dynamics CRM, a leading Customer Relationship Management platform integrating multiple channels of communication: online, mobile, e-mail, phone and face-to-face.

We can assure fast and quality CRM services and implementations by offering our highly skilled and experienced consultants and by deploying our ready specialized modules that are built on the top of MS Dynamics CRM. Our services will help our customers achieve the following:

– Providing sales teams with a 360-degree view of the customer to enable relevant and targeted sales offers and improved customer segmentation.

– Automating and monitoring targeted marketing campaigns.

– Implementing and monitoring efficient sales force automation processes.

– Helping call centers and help desks fulfill customers’ requests in a professional and consistent way.

– Providing management with real-time insight and reports on the sales activity, marketing campaign

outcomes and business intelligence dashboards.

With our pre-configured models for several business verticals (such as Banking, Insurance, and Telco) we double our offered value to such verticals: We bring the best practice of the market at a reduced time frame.

Prime CTS has a strategic partnership with Netiks International, a leading MS Dynamics player in the region with tens of successful implementations in Banking, Insurance, and various other sectors.

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